More and more companies are choosing to use mobile phones instead of traditional phone lines for communication. This is because prepaid and postpaid mobile phones have more benefits to offer.
In the KSA, for instance, Zain postpaid offers free unlimited local calls, text messaging and data — features that are helpful in various business operations including sales and promotions.
But even if mobile phone plans come with several freebies and perks, companies can still run up huge bills every month because of misuse, carelessness, or lack of prior knowledge regarding the plan they are on.
Paying Lower Monthly Postpaid Plan Fees
As a business owner, you can avoid paying for exorbitant monthly phone bills and even save money on these fees by following these tips:
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Issue mobile phones only to key employees
Giving all your workers a smartphone with a postpaid plan is a surefire way of getting high monthly phone bills. Even if you set a limit to their use, some may misuse or be careless about using their company-issued phones.
It is best to identify key employees who should have company phones before handing out handsets. Prioritize those in sales and marketing, and workers often called during emergency situations such as certain IT team members, or someone involved in the supply chain, inventory, accounts/finance and customer service.
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Carefully check each phone bill
This can be a time-consuming task but is nevertheless crucial for making sure you don’t continuously pay for overcharges. If you’re not up to this task, you can designate an employee who can do it for you.
When you have postpaid plans that are not unlimited, keep in mind that if you and your staff, go over the text, data or minute allowance for the month, extra charges will be added to your monthly mobile phone bill.
It is important that you check which features or services you and your team always get billed additional charges for. If they are vital to your daily operations, it is best to get in touch with your provider’s representative and inquire about increasing limits to avoid extra fees.
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Limit the use of or block certain features
There will be certain features and services that you may be paying for monthly but are not using. These can include emergency roadside assistance and “enhanced voicemail.” Deactivate or unsubscribe to them immediately.
In addition, if you notice that some employees regularly get overcharges, block certain Internet-based capabilities as soon as possible. Encourage your staff to use Wi-Fi instead whenever they need to be online or have to do some cloud-based work.
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Update your plan
In case you signed up for your plan at least a year ago, check with your provider if their calling rates have decreased over time. Many telecom companies offer this benefit.
If this is true with your current provider and plan, talk with a representative about updating your plan to access a better-priced option.
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Shop around for other plans or promos
If you will be switching carriers or want to get additional lines, look for carriers that offer business smartphone plans. These packages will help you save money on your monthly cell phone bill while still having access to all the features and services you and your team need.
Once you are ready to sign up for a business plan, consider dropping unnecessary lines especially if the contracts have already expired or will be ending soon. This will allow you to save more money on your total monthly phone bills.
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Don’t be afraid to negotiate
As a long-time subscriber, don’t be afraid to negotiate for lower fees on certain features and services or even for your monthly bill. With a good subscriber track record, you will have higher chances of being offered reduced fees if your company already has multiple plans.
If your plan has already expired and your current provider is encouraging you to renew your contract, ask them about their “retention deals.” This will allow you to save money without changing your plan. You may even get additional freebies and perks at no extra cost.
Talk to your telecom representative to know more about their latest promos and exclusive deals that can help you make the most of your current phone plan.
